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Introducing SPN

                                     

                             

August 2019 Indiana Best Practice

In support of Strategy 3.1.1 of the Indiana State Action Plan, the Indiana State Coordinator has created the following one-page document introducing the “Ask the Question” initiative to potential partners.

 

“Ask the Question”

Have you or a family member ever served in the military?

 

The goal of this initiative is to encourage health care providers to ask their patients a simple question – “have you or a family member ever served in the military?” – and to provide these organizations with the resources and information when someone says “yes.” This initiative has found great success in New Hampshire, where it has been active since 2015. (https://askthequestionnh.com/)

With the launch of “Ask the Question” in Indiana, we hope to have the following impact on Hoosier veterans and service members:

  • Provide information to patient on resources available to them based on their military service, such as the VA, National Guard support programs, and non-profit organizations
  • Identify medical or mental health issues that may be related to service background
  • Create a sense of empathy and build rapport between patient and provider
  • Open up the conversation to discover additional needs for support

Potential partners and resources in this initiative include the following organizations:

  • VA Hospital
  • Indiana National Guard and Reserves
  • Department of Veteran Affairs
  • CVSOs (County Veteran Support Officers)
  • Veteran Support Organizations

 

Initial Requested Support/Buy-In From Health Care Organizations

  • Commitment to train staff, especially those who are the first point of contact for patients, to ask the question, and what to do when someone says yes
  • Active stocking and distribution of veteran/service member resource sheets
  • Attendance and participation in military culture training, for staff with no military background

 

Initial Requested Support/Buy-In From Military/Veteran Organizations

  • Creation of veteran/service member resource sheets
  • Trainers for initial “Ask the Question” roll-out
  • Trainers for military culture training

 

Contact Information: Sylvia Maixner; sylvia.h.maixner.ctr@mail.mil; 402-937-5958

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